Report on easy broken pendant

I had a probem too with the Black Hemlock Poison ring, but I chose to fix it myself, as I think shipping it to the retailer who would ship it further on and the shipmnet back to me would cost more than the ring, so why not buy a new one? The lock broke so I couldn't close it anymore. I tried glueing it many times so as to keep it opening and closing (I really like that feature) but sadly it didn't last, so I glued it permanently, cannot store poison within it anymore:( I still ove to wear it, but I think I'll buy another poison ring, after my beautiful Poe bracelet arrives:woohoo:

Thats a really nice pendant..
Is a very bad luck to have it broken.. And twice..
Fortunately i have never broken any of my Alchemy stuff.. And hope never to..

Thank you black_magnolia for correcting my mistake. Yes I mean the Alchemy Gothic product, not \"AlGoth\" product.

And to ForumAdmin, could I ask further about repair service?
After last post, I checked the pendent again.
With no luck, the glue on green line did not work.
Since I'm not living and bought the pendent in England, could I still enjoy the repair service?
Should I contact the retail shop, or just send to Alchemy Gothic directly?

Hi, sorry I missed your reply.

I would recommend returning the item to the store and getting a replacement. Some stores may not be too keen on this depending on how long you have had it. If you encounter problems with the store then send an email to info@alchemygroup.com with details about your problem and someone will help get it sorted out for you.

Thank you ForumAdmin, I will ask the shop first to see anything could do.

That's a nice move from the Admin..
We all love our Alchemy Gothic stuff and if they broke for a unknown reason its nice to have who can help..
All these products are unique and if it happens to me someday i'll surely thank the help..
Good luck on that Sunnylit.